Last week, we released a new dashboard that will help clients track and manage orders better. From the new dashboard, clients now get a snapshot of all recent order activity. They can also click to view the full history of any given order.
The new dashboard is just the first of many updates to come over the next few weeks at Crowd Content. We’re really focusing on making Crowd Content even easier and faster to use, and that’s what these updates are designed to do.
How to Use the New Dashboard
The main advantage of the new dashboard is the easy access to all recent order activity. In the past, we’ve had feedback from clients saying they wanted an easier way to view the status of all their orders. Clients also wanted the ability to view the status history of a single order.
The dashboard is now the first page you see when you log in. On the left, you will see a “status trail” of all recent actions relating to your orders. For example, you can see when an order was placed, when it changed to being written, and then when it became ready for review.
The dashboard also shows images and titles from recent articles on the Crowd Content blog (on the right side) and has a banner messaging area up top for communicating updates and promotions.
Dig Deeper to View the Full History of Any Order
If you have an order that is taking longer than expected to be completed, you can now click on that order and view its full status history.
For example, you can now see if multiple writers have claimed and unclaimed your order. This is a great way to tell if your order instructions are too demanding or unclear. If you see that multiple writers have claimed your order, but it’s still not being written or not completed, you may want to delete the order and revise your instructions to make them easier to understand.
More Feature Upgrades to Come!
We have a bunch of new features in the pipeline that will be rolled out over the next few weeks. Keep your eye on the blog and login to your client account regularly for up to date information.
